that one health risk reduction could improve that person’s presenteeism by 9% and reduce
absenteeism by 2%. Most wellness management is mainly weight loss, smoking
cessation, pre-natal care. This can neither bring our well being to our optimal level nor
protect our health well from bad habits, wrong beliefs, stress, infectious diseases and more.
There is no active consumer participation when people are ill, injured or in an emergency,
but merely following MDs. However, how we handle illnesses before and after seeing doctors
can mean life or death, recovery or disability, hundreds of thousands dollars differences. My
family’s story is a typical example.
The injury recovery can be highly stressful and depressingly slow, which can impede patients’
participation. In addition to MDs like my mother’s, some attorneys care more about financial
outcomes. My mother’s 5-week ICU and rehab cost about $300,000. What if she had not
recovered?
Many costly mistakes are avoidable when we are well, ill, injured or in emergencies. Both
can control health costs far better through educated and motivated staff or consumers.
TURNOVER:
As said above, workplace stress is the No. 1 cause of turnover. Work/life balance has been
an important element when executives choose positions. While a great motivator, being
overly stressed can block our clear thinking and creativity, cause and worsen many
physical and psychological symptoms. That is why stress costs U.S. corporations $300
billion annually in medical costs, turnover and absenteeism, per American Institute of Stress.
A Harris survey shows that long hours or doing more with less causes the most stress, 48%.
We cannot stop technology's expanding availability. However, we can help managers
recognize stress faster with better solutions. We can help employees build personal
relaxation hierarchy, strengthen their problem solving, and have a better work-life balance.
Management can erase repetition, creat more effcient work assignment, or decide whether
“slowing down” or recruitment costs more.
Most stress management is mainly limited relaxation. No underlying problems solving.
Stress needs different management at different stages, including relaxation methods. We
can learn to utilize stress, prevent stress, and walk from stress to success. Sharpened
insights of self, society and environment will further enhance our problem solving. The
turnover can be further reduced.
ABSENTEEISM:
Indicated by a Harris' study, actual illness only accounts for 35% unexpected Absenteeism.
The remaining 65% includes Family Issues (21%), Personal Needs (18%), Entitlement
Mentality (14%) and Stress (12%).
If employees can take charge of their health and stress, and solve their personal problems
more efficiently, we can reduce both the 35% ill time and the 65% non-ill time. Furthermore,
Paid Time-Off (PTO) banks, confirmed by Harris, have given staff more flexibility and helped
you control unplanned absenteeism effectively.
THRILL MORE CUSTOMERS & MACRO MANAGEMENT:
In addition to personal benefits, employees can also incorporate the new problem solving
into their business activities—understand your customers better, work with colleagues more
efficiently and offer user-friendlier products or services. That thrill more customers!
Although your employees can use most of the new problem solving at work and in life,
macro management is still essential. When dealing with old ideas and new ones, Warren
Buffett once said, “The difficulty lies not in the new ideas but in escaping from the old ones.”
I felt so resonant with him that I wrote him a letter. Mr. Buffett replied, “Constant attempt to
be rational.”
There are many ways to make the new ideas stick. In general, we will need an environment
where you will be THE MODEL; send out periodical reminders; create spiritual and financial
incentives, follow up the outcomes regularly and more. Some quick and highly effective
ways take more training and practices.
SUMMARY:
We can learn to sharpen our insights, utilize full internal and external resources, avoid
costly health mistakes, utilize and prevent stress. Although each training program only
takes 1-4 days, the macro management need to be continuous. People can not only be
motivated by financial incentive, but also personal and group benefit as well as shared
responsibility with their institutions.
With efficient micro and macro management in productivity, stress and health, we will be
able to optimize our human capital and stay ahead while reducing costs in health care,
turnover and Absenteeism.
For more information about the training programs and management, please visit "About Us"